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	<title>Comments on: (Virtual) reporting on the PhoCusWright 2008 Conference</title>
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	<link>http://blog.highlandbusinessresearch.com/2008/11/24/virtual-reporting-on-the-phocuswright-2008-conference/</link>
	<description>Travel industry thinking from Stephen Budd and Vicky Brock at Highland Business Research</description>
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		<title>By: Stephen</title>
		<link>http://blog.highlandbusinessresearch.com/2008/11/24/virtual-reporting-on-the-phocuswright-2008-conference/comment-page-1/#comment-1991</link>
		<dc:creator>Stephen</dc:creator>
		<pubDate>Wed, 25 Mar 2009 13:10:10 +0000</pubDate>
		<guid isPermaLink="false">http://blog.highlandbusinessresearch.com/?p=212#comment-1991</guid>
		<description>I think that&#039;s an interesting point and one that we&#039;ve come across in other sectors as well.  Essentially, I think a lot of the innovations are not yet in a position to provide a benefit that is immediately apparent (or strong enough to dislodge an incumbent solution) and so the companies are cautious about implementing it.</description>
		<content:encoded><![CDATA[<p>I think that&#8217;s an interesting point and one that we&#8217;ve come across in other sectors as well.  Essentially, I think a lot of the innovations are not yet in a position to provide a benefit that is immediately apparent (or strong enough to dislodge an incumbent solution) and so the companies are cautious about implementing it.</p>
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		<title>By: Poconos, PA spas</title>
		<link>http://blog.highlandbusinessresearch.com/2008/11/24/virtual-reporting-on-the-phocuswright-2008-conference/comment-page-1/#comment-1990</link>
		<dc:creator>Poconos, PA spas</dc:creator>
		<pubDate>Wed, 25 Mar 2009 12:53:56 +0000</pubDate>
		<guid isPermaLink="false">http://blog.highlandbusinessresearch.com/?p=212#comment-1990</guid>
		<description>While PhocusWright does a decent job of showcasing innovation, behind the scenes it is the major players who set the tone. It is a very conservative bunch, in the industry for a long time and working for large and change averse companies. 

That may be why the industry evolves quite slowly.</description>
		<content:encoded><![CDATA[<p>While PhocusWright does a decent job of showcasing innovation, behind the scenes it is the major players who set the tone. It is a very conservative bunch, in the industry for a long time and working for large and change averse companies. </p>
<p>That may be why the industry evolves quite slowly.</p>
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		<title>By: Stephen</title>
		<link>http://blog.highlandbusinessresearch.com/2008/11/24/virtual-reporting-on-the-phocuswright-2008-conference/comment-page-1/#comment-1824</link>
		<dc:creator>Stephen</dc:creator>
		<pubDate>Fri, 05 Dec 2008 08:36:08 +0000</pubDate>
		<guid isPermaLink="false">http://blog.highlandbusinessresearch.com/?p=212#comment-1824</guid>
		<description>Hi Phil

I hadn&#039;t realized how frustrating it could be to describe a conference secondhand before I wrote this post - and I fear the outcome might be a bit like playing Chinese whispers!  But it&#039;s good to get the impressions of someone who was there to see whether we were picking up on the right messages.

I kind of agree about the semantic web but must confess I&#039;m having a little difficulty getting my head around it at the moment.  

My impression of the semantic web concept at the moment (beyond the merely technical) is that it will effectively be a method that allows for better, mutually understandable, databasing of online material to the point that you can start to integrate and contextualize information from multiple sites.  

In other words, it will help you answer seemingly simple questions such as, &quot;I don&#039;t know when the Canucks are playing in Vancouver in late March, but I would like to book a flight under $500 (!) from Glasgow and hotel based around this&quot; and not have to muck about looking on four different sites to find an answer.  

Is this how you see it?  Anything that helps me understand this better gratefully received!</description>
		<content:encoded><![CDATA[<p>Hi Phil</p>
<p>I hadn&#8217;t realized how frustrating it could be to describe a conference secondhand before I wrote this post &#8211; and I fear the outcome might be a bit like playing Chinese whispers!  But it&#8217;s good to get the impressions of someone who was there to see whether we were picking up on the right messages.</p>
<p>I kind of agree about the semantic web but must confess I&#8217;m having a little difficulty getting my head around it at the moment.  </p>
<p>My impression of the semantic web concept at the moment (beyond the merely technical) is that it will effectively be a method that allows for better, mutually understandable, databasing of online material to the point that you can start to integrate and contextualize information from multiple sites.  </p>
<p>In other words, it will help you answer seemingly simple questions such as, &#8220;I don&#8217;t know when the Canucks are playing in Vancouver in late March, but I would like to book a flight under $500 (!) from Glasgow and hotel based around this&#8221; and not have to muck about looking on four different sites to find an answer.  </p>
<p>Is this how you see it?  Anything that helps me understand this better gratefully received!</p>
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		<title>By: Phil Caines</title>
		<link>http://blog.highlandbusinessresearch.com/2008/11/24/virtual-reporting-on-the-phocuswright-2008-conference/comment-page-1/#comment-1823</link>
		<dc:creator>Phil Caines</dc:creator>
		<pubDate>Thu, 04 Dec 2008 23:51:50 +0000</pubDate>
		<guid isPermaLink="false">http://blog.highlandbusinessresearch.com/?p=212#comment-1823</guid>
		<description>Hi Stephen and William,

Wish you both could have been there to get a hands on impression of the innovation summit. I think the word evolution is an appropriate theme for the demos, as would &#039;aggregation&#039;. 

Kayak really brought forth innovative travel booking aggregation, and now you can find it in different spaces and verticals (reviews, longtail product)

As far as where we can look for the next &#039;wow&#039; change, I can only guess, but if you asked Joe Buhler, he would undoubtedly say &quot;The semantic web of course!&#039;, and I think he is right.

Hope to see you at ITB,
Phil</description>
		<content:encoded><![CDATA[<p>Hi Stephen and William,</p>
<p>Wish you both could have been there to get a hands on impression of the innovation summit. I think the word evolution is an appropriate theme for the demos, as would &#8216;aggregation&#8217;. </p>
<p>Kayak really brought forth innovative travel booking aggregation, and now you can find it in different spaces and verticals (reviews, longtail product)</p>
<p>As far as where we can look for the next &#8216;wow&#8217; change, I can only guess, but if you asked Joe Buhler, he would undoubtedly say &#8220;The semantic web of course!&#8217;, and I think he is right.</p>
<p>Hope to see you at ITB,<br />
Phil</p>
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		<title>By: Stephen</title>
		<link>http://blog.highlandbusinessresearch.com/2008/11/24/virtual-reporting-on-the-phocuswright-2008-conference/comment-page-1/#comment-1804</link>
		<dc:creator>Stephen</dc:creator>
		<pubDate>Tue, 25 Nov 2008 07:55:27 +0000</pubDate>
		<guid isPermaLink="false">http://blog.highlandbusinessresearch.com/?p=212#comment-1804</guid>
		<description>Hi William

I&#039;m glad I didn&#039;t misinterpret you (too much).  

I think we shared the recognition that there wasn&#039;t a &#039;this will change everything&#039; moment (this is the phrase I was looking for and failed to find when writing this post!) but rather, as you say, the potential for some of these products to develop a successful niche nevertheless.

I think the product that I most immediately &#039;got&#039; at a consumer level was &lt;a href=&quot;www.triporati.com&quot; rel=&quot;nofollow&quot;&gt;Triporati&lt;/a&gt; with its emphasis on being a &#039;pre-click&#039; destination database -  an obvious idea but this was the first one I&#039;ve seen done that seemed to work for me.  

And staying on that theme of search, I thought Rob Torres (Managing Director Travel, Google) &lt;a href=&quot;http://uk.youtube.com/watch?v=mYrs7zRNrC4 &quot; rel=&quot;nofollow&quot;&gt;comments&lt;/a&gt; interesting as well.</description>
		<content:encoded><![CDATA[<p>Hi William</p>
<p>I&#8217;m glad I didn&#8217;t misinterpret you (too much).  </p>
<p>I think we shared the recognition that there wasn&#8217;t a &#8216;this will change everything&#8217; moment (this is the phrase I was looking for and failed to find when writing this post!) but rather, as you say, the potential for some of these products to develop a successful niche nevertheless.</p>
<p>I think the product that I most immediately &#8216;got&#8217; at a consumer level was <a href="www.triporati.com" rel="nofollow">Triporati</a> with its emphasis on being a &#8216;pre-click&#8217; destination database &#8211;  an obvious idea but this was the first one I&#8217;ve seen done that seemed to work for me.  </p>
<p>And staying on that theme of search, I thought Rob Torres (Managing Director Travel, Google) <a href="http://uk.youtube.com/watch?v=mYrs7zRNrC4 " rel="nofollow">comments</a> interesting as well.</p>
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		<title>By: William Bakker</title>
		<link>http://blog.highlandbusinessresearch.com/2008/11/24/virtual-reporting-on-the-phocuswright-2008-conference/comment-page-1/#comment-1803</link>
		<dc:creator>William Bakker</dc:creator>
		<pubDate>Tue, 25 Nov 2008 01:03:08 +0000</pubDate>
		<guid isPermaLink="false">http://blog.highlandbusinessresearch.com/?p=212#comment-1803</guid>
		<description>Just because I didn&#039;t feel overwhelmed, that doesn&#039;t mean these businesses can&#039;t be successful by. Most explore something entirely new, found a new niche, or new business model for something that already existed. All very impressive.

Wandrian offers something new for example (online train booking). Is it innovative? Or is it something new (train) to an existing service (online booking)? Either way they can be very successful.

Problem I see with some other websites is that they offer a bunch of bundled technology that&#039;s either nothing really new, or it&#039;s a new feature with a website build around it, or it&#039;s very complex to use.

Vibeagent is a good example from last year. Cool website. Very impressive technology. Nice people. But really just Kayak + Tripadvisor. So far it&#039;s not really going anywhere. I&#039;m still in their top 15 reviewers after a year and I also recognize a bunch of other travel bloggers in their top reviewers (http://www.vibeagent.com/community). 

The first time I used Kayak, I had a &#039;this will change everything&#039; moment. Same with Tripadvisor. Last year Farecast impressed me a lot. The closed I got to that this year (so far) was TripIt.</description>
		<content:encoded><![CDATA[<p>Just because I didn&#8217;t feel overwhelmed, that doesn&#8217;t mean these businesses can&#8217;t be successful by. Most explore something entirely new, found a new niche, or new business model for something that already existed. All very impressive.</p>
<p>Wandrian offers something new for example (online train booking). Is it innovative? Or is it something new (train) to an existing service (online booking)? Either way they can be very successful.</p>
<p>Problem I see with some other websites is that they offer a bunch of bundled technology that&#8217;s either nothing really new, or it&#8217;s a new feature with a website build around it, or it&#8217;s very complex to use.</p>
<p>Vibeagent is a good example from last year. Cool website. Very impressive technology. Nice people. But really just Kayak + Tripadvisor. So far it&#8217;s not really going anywhere. I&#8217;m still in their top 15 reviewers after a year and I also recognize a bunch of other travel bloggers in their top reviewers (<a href="http://www.vibeagent.com/community)" rel="nofollow">http://www.vibeagent.com/community)</a>. </p>
<p>The first time I used Kayak, I had a &#8216;this will change everything&#8217; moment. Same with Tripadvisor. Last year Farecast impressed me a lot. The closed I got to that this year (so far) was TripIt.</p>
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